Data Management and Storage Solutions

Technical Support Request

* Required

If your request is about an installed Qualstar library, please enter the following information to be found on the silver foil sticker at rear of unit near power cord:

Your computer attached to the library uses:


Qualstar Technical Support

Available 7:00am – 4:00pm PST

Toll Free:877-886-2758 option 4

Please use this form for all non-urgent questions.

If you do not receive a response from us within one business day, please email us directly at:


Click here to checkout the Qualstar Support channel on YouTube

Here you’ll find numerous videos that guide you through a variety of installation, upgrade and maintenance procedures that you can implement yourself.